Delete your account
This page applies to the Yeahbase app for Android and iOS (listed on Google Play as “Yeahbase: Sales Jobs”) and to the website yeahbase.com. The provider is Actilize UG (haftungsbeschränkt), Munich, Germany. You can delete your account yourself at any time. You neither have to reinstall the app nor give a reason.
How to delete your account
In the app: Open the “Account” tab and tap “Delete account”. This takes you to your settings. Tap “Delete my account” there, type DELETE to confirm and confirm the deletion.
On the website: Sign in at yeahbase.com and open your settings. Under “Delete account”, click “Delete my account”, type DELETE to confirm and confirm the deletion.
By e-mail: Write to [email protected] – from the e-mail address your account is registered with, so that we can be sure the request comes from you. We delete your account and confirm this to you by e-mail. If you can no longer sign in, for example because your account is blocked, use the e-mail route.
The deletion cannot be undone. Your sign-in stops working immediately, in the app as well.
What is deleted
Together with the account, we delete immediately and permanently:
- your login details and account settings
- your profile with photos, videos, CV and documents
- your applications and your personal messages – messages you wrote as an admin in a company’s inbox stay there as long as it has another admin; your name is replaced by “Former team member”
- your job ads with their applications – unless they belong to a company with another admin, in which case they stay with the company
- the link between your devices and the app – you receive no more push notifications
A company of which you are the only admin is deleted with your account – with all of the company’s ads and the applications on them. If it should stay, make someone in the team an admin first. If the company has another admin, it stays, and your ads and the conversations of its company inbox stay with it.
Running subscriptions end with the deletion. A running Flex package ends too: the days you have used that are not yet billed are charged to your saved payment method at that moment. If a Flex payment is open, please settle it first or use the e-mail route.
What we keep
Because tax and commercial law require it, we keep your orders, subscriptions, Flex bookings and withdrawals: uniformly for ten years from the end of the calendar year in which anything was last booked or noted on them, such as a payment or refund. Until then they still contain your name, e-mail address, address, phone number and, where applicable, your VAT identification number, but no longer belong to any account. After that we remove these details automatically; we keep amount, date and product for our statistics. The invoices themselves are held by our invoicing provider Quaderno; we delete them there after the same period. We also record which account (e-mail address) was deleted and when; we delete this record after three years. We keep the proof of consents you gave for as long as we are obliged to.
Details are in our privacy policy.